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Engineering And Implementation
Integrated Technology sells the best products on the market, but we are best known for our service excellence.

 ** Integrated Technology was rated #1 Nationally by Nortel in 2006 CSAT Survey **
  • Certified Technicians - All service and repair work is conducted by certified technicians with an average industry tenure in excess of 16 years.
  • Remote Monitoring - We monitor our customer's installations 24 hrs a day and our Remote management system provides automatic failure notification.
  • Daily Polling - Integrated Technology's Customer Support Center proactively checks our customer's systems each morning and if an error is detected, we can remotely correct the problem or dispatch a technician immediately.
  • Local Inventory - Integrated Technology supports its customers with an ever increasing inventory of materials and spare parts. Our central warehouse is located in Orange with parts depots strategically located throughout Southern California.
  • Emergency Response - Integrated Technology will respond within 2 hours of notification for emergency outages, 24 hours a day, 7 days a week, 365 days a year (based on contract).
  • Remote Support - Offload your staff - Integrated Technology provides remote programming, MAC and troubleshooting from our certified in-house staff.
  • Disaster Recovery Planning - In the even of a disaster, Integrated Technology can replace your system within hours of notification.
Design & Engineering
Integrated Technology has a staff of expertly trained engineers to design the solution that meets your needs now and into the future.

Installations, Upgrades & Relocations
Integrated Technology performs flawless installations and upgrades of all the products that we offer.

Maintenance & Support
Integrated Technology has the expertise and the staff to maintain and support your Nortel installation 24 x 7 x 365.

Network Assessment
Integrated Technology performs network assessments to insure your network is ready for IP Telephony.
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